Corporate Responsibility

CORPORATE RESPONSIBILITY

Business Ethics

We will conduct our business legally, honestly and ethically. At all times we will:

• Trade and compete fairly never obtaining or maintaining business through illegal conduct;
• Report financial information in a complete, accurate, honest and timely manner;
• Treat our customers and suppliers as we would want to be treated ourselves.

Environment

Environmental issues are of concern to our customers, suppliers, employees and the community as a whole, and we will work in partnership with them. We will:

• Seek to reduce waste through recycling;
• Reduce the overall weight of packaging materials used.
• Maximise the capacity of containers when packing shipments in order to reduce CO2 emissions.

Furthermore we are members of GreenPalm, a trading programme designed to tackle the environmental problems associated with the use of Palm oil, and SEDEX, an organization of businesses committed to improving the ethical performance of their supply chain.

People

We will:

• Provide a safe and enjoyable place to work;
• Treat employees honestly and fairly, to encourage mutual respect amongst our staff.
•  Encourage personal development of staff;
• Provide appropriate training when necessary;

Suppliers

All our suppliers are members of SEDEX. We encourage our suppliers to abide by the principles of corporate ethics. To ensure that this is the case we will:

• Promote strategic partnerships with our major suppliers;
• Assess our suppliers, monitor their performance and provide constructive feedback to encourage optimum performance;

Customers

We aim to provide our customers with the best service and the most competitive price. In order to build relationships of trust and confidence we will:

• Communicate with customers and listen to their views;
• Adapt and change to meet the demands of our customers;
• Work openly and honestly with them.